Refund & Cancellation Policy

Last updated: 4 November 2026

The live demo fee is only ₹49, and we want you to be treated fairly. This policy explains when you can get a refund or change your booking.

1. When you are eligible for a refund

• Duplicate payment: you were charged more than once for the same booking.
• Payment deducted but no booking: money left your account but your booking was not confirmed.
• Session cancelled by us: we cancel the session and cannot offer you a new date that works for you.
• Technical failure on our side: you could not attend because of a fault we caused and we cannot give you access to a repeat session.

2. When we cannot refund

• You decide not to attend, or miss the session, after your booking was confirmed. (If you tell us before the session, we will try to move you to another date.)
• You gave a wrong WhatsApp number, so you did not receive the joining details.
• You attended the session, or were removed for breaking the rules in our Terms & Conditions.

3. Changing or cancelling your booking

If you cannot attend, contact us through the Contact page with your booking reference as early as possible, and we will help you move to another available date where possible.

4. How to request a refund

1. Contact us on the Contact page within 7 days of the payment.
2. Include your name, WhatsApp number, booking reference (or Razorpay payment ID) and the reason.
3. We will review your request and reply as soon as we can.

5. Refund timeline

Approved refunds are sent to the original payment method through Razorpay. After we approve a refund, banks typically take 5–7 working days to show it in your account, and sometimes a little longer.

6. Questions

If anything is unclear, please contact us.